CHSP Transport
Commonwealth Home Support Program (CHSP) Transport Services
What is Community Transport?
Community Transport is a scheme that provides safe, easy to access, comfortable transport for people who have difficulty in accessing mainstream transport, including the frail aged, people with disabilities and their carers. This scheme is managed by the Cabonne Council and the services provided by volunteer drivers.
The aim of the service is to offer a door to door service that allows you to keep your independence and continue to lead a life you want to live and enable people to remain living in their own homes.
How much does it cost?
The cost of the trip depends on what service you are using and the distance that you have to travel. Costs are reasonable and these contributions assist the service in providing a valuable service.
How do I get the service?
Contact the Transport Coordinator.
Your Rights
Because we aim to provide the best possible service to our passengers we follow these guidelines.
- Pleasant, punctual, reliable service
- Non-discriminating treatment
- The right to make a formal complaint , without the fear of losing the service
- Information about other HACC services
- Safe, careful, comfortable transport
- Confidentiality and Privacy
- Enquiries and comments welcome
- Courteous, dignified, honest and respectful treatment
- Personal input on the service you receive
Your Responsibilities
When you receive our service we expect you to:
- Treat our volunteers with respect and dignity
- Inform us if you don't need your booking
- Make a contribution for the use of the service