My address is not recognised. What can I do?
If your address is not recognised, you can try to enter the Lot, Section and Deposited Plan (DP) details of the land. The Lot, Section and DP details can be found on your rates notice, under the postal address details. You may also use NSW Planning Portal Spatial Viewer to find this information, or contact Council during business hours on (02) 6392 3200.
In the Portal, the Lot and DP details need to be entered in a specific format Lot/Section/Deposited Plan. If your Lot and DP details were for example Lot 1, DP 1234567, in the portal, you would enter 1/-/DP1234567.
Not all properties will have a section, but they are common in the rural and village areas. Please ensure that you separate each component with a slash '/', include a dash '-' if the property does not have a section number and include the letters 'DP' in front of the Deposited Plan number or "SP" in front of the Strata Plan number.
What applications are able to be lodged via the Portal?
From 1 July 2021 all Development Applications, Construction Certificates, Complying Development Certificates, Subdivision Certificates, Occupation Certificates and Section 68 Applications are required to be lodged via the Portal.
Do I have to lodge my development application via the Portal?
Yes, you must prepare and submit your application via the Portal when lodging a development application, construction certificate or complying development certificate with Cabonne Council.
The lodgement of applications via the Portal will be mandated by Cabonne Council on 1 July 2021.
Is there a procedure or documentation to assist with lodging my application via the Portal?
Yes, DPIE has created a guide to walk you through registration and lodgement on the Portal. Click here to access the help guides. It is recommended that during the lodgement process you “Save/Continue” or “Save/Exit” while you are completing your application.
Does Cabonne Council require any information to be submitted other than the standard form on the Portal?
Yes, supporting documentation is required when lodging an application. View Council's Submission Matrix(PDF, 177KB) to make sure you have everything you need.
How do I lodge my application if the proposed lot is not registered?
Applications can only be lodged on registered lots. The NSW Planning Portal is updated weekly, and you may experience a delay in newly registered lots appearing in the Planning Portal.
How do I know if I have submitted everything required for my application?
Council staff will undertake a pre-lodgement check and advise you by email if further documentation is required. Council will allow five (5) business days for the additional information to be provided, or otherwise the application may be returned.
It is important to understand the application pre-lodgement check does not assess the actual development application. Council’s planner and/or building surveyor may require additional information to be submitted during the application assessment process.
What if I have other applications such as a septic application and/or drive-way application? Can I lodge it concurrently with my DA via the Portal?
Yes, Cabonne Council will allow the use of the Portal for lodging other development related application forms and associated documents. Please use the 'other' category when submitting the associated Development Application. Please note you cannot lodge these applications separately via the Portal.
If my application is returned, do I need to start another application from the beginning?
No, the returned application can be copied onto another application, to avoid the applicant from re-entering information. Should you require assistance, please contact Council on telephone (02) 6392 3200. However, you will need to upload the required lodgement documentation again.